IF YOU ARE HAVING TECHNICAL ISSUES,
CALL COMMSTREAM AT 1-866-206-3707 OR EMAIL firstname.lastname@example.org
WHY DID GIMLI TV SWITCH TO HD?
Gimli Cable had to switch to an HD signal by the end of July because many of the analog channels were to be cancelled, so there was no choice on the timing.
WHY DO THE CHANNELS DISPLAY DIFFERENTLY?
Your TV channel display will be different than your conventional channels (ie: channel 2, 3, 4)
We use specialized compression technology to deliver these channels, and may display as 7-1, 7-2, 7-3 or 7.1, 7.2, 7.3, depending on your TV
HOW TO SET YOUR TV AUTO-SCAN
- On the TV’s remote, press the Power Button to turn on the TV
- Press the Menu Button on the remote
- Scroll down to find the option for Channel Set-Up and press OK on the remote
- Select the Cable option, and press OK on the remote
- Choose the Auto Program or Auto Scan option and then press OK.
This process should take approximately 10 minutes. If you need assistance, please call technical support at 1-866-206-3707
GIMLI HDTV – FAQs
Q: I have an old TV. Will I have problems with getting HDTV?
A: If you have a tube TV or older flat screen or projection TV, you will have to purchase a new TV, or a digital tuner ($30 – $60 online or at electronic stores in Winnipeg).
Q: I have CommStream internet. Will this affect my internet?
A: You should see no change to your internet service as we launch HDTV. If you do experience any problems, contact CommStream at email@example.com or call 1-866-206-3707.
Q: Will there be a guide channel, PVR, or additional channel packages?
A: Yes, but not at the start. We will roll these services out over the next 12-18 months. Follow us on Facebook, Instagram or twitter @HeyCommStream for more information.
Q: As a co-op member, will it cost me more money?
A: Your rate as a Co-op member is guaranteed until the end of December 2019. CommStream will advise you any rate changes effective January 2020.
Q: Can I bundle this with internet?
A: Yes. We will have details available soon. If you would like to be contacted when this is available, please email firstname.lastname@example.org.
Q: Where is the TV service available?
A: The Gimli HDTV service is available in the town of Gimli only. It is delivered by our cable network, which spans most of Gimli. A map will be available soon on www.commstream.net/gimli
Q: I live outside of Gimli. Are you bringing it to other areas?
A: We are reviewing the delivery our TV and internet services to outside of Gimli. Any expansions of service will be announced on www.commstream.net and on our Facebook, Instagram, and twitter (@HeyCommStream) feeds. Follow them to stay informed.
Q: Will my channels or TV look different?
A: Your TV line-up will be almost identical, with the exception of a couple channels moved to a different location. You will see a difference in how the channel numbers are displayed (see CHANNEL DISPLAY)
Q: What will be the price for new customers?
A: The pricing is being confirmed and will be publicized soon. Follow us on Facebook, Instagram or twitter @HeyCommStream for more information
GIMLI HDTV CHANNEL LINE-UP
We are updating this list and will have it available shortly.